4.8
basiert auf 48 Bewertungen
Ylenia - vor etwa ein Monat

Perfekt in dem was sie tun

Maja - vor etwa ein Monat
sandra - vor etwa ein Monat
Rossana - vor etwa ein Monat

I am not happy with the quality of the gellack. On one of my nail I can see the nail polish is already cracked and I just had my nails done this morning. The finishing of the gellack in general is not very professional

Andrea - vor etwa ein Monat

Dear Andrea,

We’re very sorry to hear that you’re not satisfied with the quality of the gellack. Customer satisfaction is our top priority. If you feel that the result does not meet our usual standards, we warmly invite you to come back so that one of our technicians can take a look and redo the gellack for you free of charge.

Thank you for your feedback – it helps us improve.

Best regards,
Your Nails & Beauty Basel

Your Nails & Beauty Basel GmbH

Sehr zufrieden. Sauber, freundlich und gute Arbeit!

Jessica - vor etwa ein Monat

The color I wanted was not available. I wanted a light and transparent laque. There was only 1 alternative offered. I agreed to give it a try, but I honestly also felt I have no other choice. Back home I had to remove it, because I really did not like a) the color and b) the quality how it was made. For the money and the time spent, it was worth what I got. Personally I would prefer to pay a little more but ecperience better quality and a wider range of color options.

nicole - vor etwa ein Monat

Dear Nicole,

Thank you for your feedback, and we’re truly sorry to hear that your experience did not meet your expectations.

Regular nail polish is less popular among our customers, which is why we offer fewer color options. Since traditional polish tends to dry out quickly if it sits unused for too long, we focus more on gellack, where we have a much wider and more vibrant color selection.

We’re also sorry to hear that you were not satisfied with the quality of the application. If at any time you’re not happy with the result, please feel free to let us know immediately or come back so that our team can take a look and offer a free redo.

We appreciate your input – it helps us improve.

Best regards,
Your Nails & Beauty Basel

Your Nails & Beauty Basel GmbH
Katia - vor etwa ein Monat
Carmela - vor etwa ein Monat

Sehr freundliches Personal, sehr professionelle und sehr speditive Arbeit. Ich bin mit dem Resultat sehr zufrieden.

Christina - vor etwa 2 Monate